Effective Date: May 20, 2024. These Terms of Service (“Terms”) govern your access to and use of the website, landing pages, online forms, and related online services provided by Rebalanced By Rita LLC, doing business as Rebalanced Beauty Bar (“Rebalanced Beauty Bar,” “we,” “us,” or “our”) (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Business Information and Contact Details. Rebalanced By Rita LLC d/b/a Rebalanced Beauty Bar at Peoria: 9824 W. Northern Ave., Salon Suite 106, Peoria, AZ 85345; and Scottsdale: 7329 E. Stetson Drive, Suite 18, Scottsdale, AZ 85251 rita@rebalancedaz.com, or 480-500-8299.
Eligibility. The Services are intended for individuals who are at least 18 years old or the age of majority in their jurisdiction. By using the Services, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms.
Scope of the Services. The Services may allow you to learn about our offerings, request information, submit inquiries, sign up for communications, and schedule appointments through third-party scheduling tools. Any services performed in person are subject to separate consent forms, intake forms, and treatment-specific policies you may be asked to sign or acknowledge at or before your appointment.
Not Medical Advice; No Doctor-Patient Relationship. Information provided on the Services is for general informational purposes only and is not medical advice, diagnosis, or treatment. Use of the Services does not create a physician-patient or other medical provider-patient relationship. You should consult a qualified healthcare provider regarding any medical questions and before pursuing any treatment. If you believe you are experiencing a medical emergency, call 911 immediately.
Booking, Scheduling, and Third-Party Providers. Appointments may be booked through third-party scheduling providers. Your use of those providers’ services is governed by their terms and privacy policies. While we aim for accurate availability and confirmations, we do not guarantee that scheduling tools will be uninterrupted or error-free. We reserve the right to confirm, reschedule, or cancel appointments in our discretion, including for safety, compliance, or operational reasons.
Payments, Deposits, and Fees. If the Services allow you to pay online, payments are typically processed by third-party payment processors. We do not store your full payment card information, and payment processing is subject to the processor’s terms. Prices, deposits, and fees (including any cancellation/no-show fees) may be disclosed at booking, on the landing page, or in separate policy disclosures presented to you. We reserve the right to change pricing and fees at any time, but changes will not apply retroactively to payments already made for confirmed appointments unless required by law or explicitly agreed.
Cancellation, No-Show, and Late Arrival Policy. Because appointment time is reserved for you, cancellations, no-shows, and late arrivals may be subject to fees or forfeiture of deposits as disclosed at the time of booking or in appointment confirmations. Late arrival may reduce your service time or require rescheduling. If you need to cancel or reschedule, contact us as soon as possible using the information above. Any treatment-specific policies you sign at or before your appointment may also apply.
Client Responsibilities. You agree to provide accurate and complete information when submitting forms, requesting information, or booking appointments. You agree not to submit unlawful, defamatory, or harmful content. You are responsible for understanding pre-appointment instructions and disclosing relevant information that may impact safety or suitability (for example, allergies, medications, pregnancy, or recent procedures), as directed by our intake and consent processes.
Consent, Results, and Assumption of Risk. Aesthetic and wellness services can carry risks and may not be suitable for everyone. Results vary by person and are not guaranteed. You may be asked to sign informed consent documents before services are performed, and those documents may include additional terms and acknowledgments. You agree to follow aftercare instructions and to contact us promptly with concerns.
Promotions, Gift Cards, and Special Offers. Any promotions or special offers are subject to additional terms disclosed at the time of the offer, including expiration dates, limitations, and eligibility. Gift cards (if offered) are subject to applicable law and any terms provided with the gift card.
Intellectual Property. The Services and all content on them—including text, graphics, logos, photos, videos, design elements, and page layouts—are owned by or licensed to us and are protected by applicable intellectual property laws. You may view and use the Services for your personal, non-commercial use only. You may not copy, reproduce, distribute, modify, create derivative works, or exploit any content without our prior written consent.
User Content and Communications. If you submit information, reviews, comments, photos, or other content through the Services (“User Content”), you represent that you have the right to share it and that it does not violate any law or the rights of others. To the extent permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your User Content for business purposes connected to the Services, such as responding to you, improving our services, and maintaining records. If we request written authorization before using certain content (for example, identifiable images for marketing), we will seek that authorization separately.
Prohibited Uses. You agree not to use the Services to: (1) violate any law or regulation; (2) impersonate any person or misrepresent your affiliation; (3) attempt to gain unauthorized access to systems or accounts; (4) interfere with the operation or security of the Services; (5) introduce malware or harmful code; (6) scrape, harvest, or collect information from the Services without permission; or (7) use the Services for any commercial purpose without our written consent.
Privacy. Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, and share information. By using the Services, you consent to our data practices as described in the Privacy Policy.
Disclaimers. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT IS ACCURATE OR COMPLETE.
Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, REBALANCED BEAUTY BAR AND ITS OWNERS, AFFILIATES, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US THROUGH THE SERVICES IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR $100 IF YOU PAID NOTHING, WHICHEVER IS GREATER.
Indemnification. You agree to defend, indemnify, and hold harmless Rebalanced Beauty Bar and its owners, affiliates, employees, contractors, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your User Content, or your violation of these Terms.
Third-Party Links and Services. The Services may include links to third-party websites or tools (including scheduling and payment processors). We do not control and are not responsible for third-party content, policies, or practices. Your interactions with third parties are solely between you and the third party.
Termination. We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms, if required by law, or if necessary to protect the Services, our business, or others. Sections that by their nature should survive termination will survive, including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law.
Governing Law; Venue. These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Services will be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to personal jurisdiction and venue in those courts.
Dispute Resolution; Informal Resolution First. Before filing a legal claim, you agree to contact us at rita@rebalancedaz.com and provide a brief description of the dispute and your contact information. The parties will attempt in good faith to resolve the dispute informally. If the dispute is not resolved within a reasonable time, either party may pursue available legal remedies.
Changes to the Services or Terms. We may update the Services or these Terms from time to time. When we do, we will update the “Effective Date” above. Your continued use of the Services after changes become effective means you accept the updated Terms.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement. These Terms, together with our Privacy Policy and any additional policies or disclosures presented to you (including booking and consent forms), constitute the entire agreement between you and us regarding the Services and supersede any prior or contemporaneous understandings.
Contact Us. Questions about these Terms can be directed to Rebalanced By Rita LLC d/b/a Rebalanced Beauty Bar at Peoria: 9824 W. Northern Ave., Salon Suite 106, Peoria, AZ 85345; and Scottsdale: 7329 E. Stetson Drive, Suite 18, Scottsdale, AZ 85251 rita@rebalancedaz.com, or 480-500-8299.